Recruitment Coordinator in Stockport

We are recruiting on behalf of Creative Support for a Recruitment Coordinator in Stockport. This is a temporary role with the potential to become permanent. Creative Support is a not-for-profit organisation promoting the independence, inclusion and wellbeing of people with care and support needs. We do this by working with the people we support, their families and partner agencies to deliver innovative, high-quality services to meet individual needs and aspirations.

The Role:

Working as part of the wider Recruitment Department you will be responsible for managing a caseload of processing new starters ensuring that all required pre-employment checks and associated paperwork are completed and recorded as efficiently as possible. You will act as a point of contact for relevant new starter queries from applicants, project staff and senior managers whilst supporting the wider team as required ensuring best practice is assured within the recruitment process.

• Take responsibility for a busy caseload, reporting regularly to the Recruitment Team Leader who will assign your regional file responsibilities.
• Ensure that every new starter you are responsible for is processed as efficiently as possible so as to achieve timely confirmed start dates.
• To build professional relationships with new starters and local managers to support candidates in their smooth and positive commencement of work within their service. This will include ensuring confirmations of start date and time with both the candidate and relevant senior within the project.
• To obtain pre-employment checks for all new starters relating to the services you are responsible for. These checks include reference requests, a full DBS (Disclosure and Barring Service) disclosure, health declarations and any further follow up or investigatory steps that are required such as missing information or discrepancies such as immigration checks and reference authenticity.
• To ensure and maintain excellent data protection and confidentiality standards at all times, both internally and externally, in accordance with the agreed organisational policy. To work in accordance with the framework for the
• Data Protection Act and the Payroll and Human Resources Departments to ensure that new starter information is accurate, secure, private and processed in accordance with due process and deadlines.
• To maintain accurate recordings of all day to day work progress for your caseload in the Caseload Activity Report and each new starter Summary of Works to evidence all actions taken.
• Ensure a prompt, courteous and professional response to all phone and written enquiries. Additionally, that any written communications sent to candidates, services and managers correspond to the correct authorised and agreed templates and standards
• Ensure additional computerised and manual filing systems are kept up to date and to archive documents when required in accordance with the recruitment process and data protection policy.
• To attend required recruitment related meetings with internal and external bodies and to provide department related support under management of theRecruitmentTeam Leader.
• To provide helpful and friendly customer service as part of the Recruitment team. To represent the department in a positive, customer service focused manner by answering and responding to incoming telephone and emailed queries.
• To ensure that any queries are dealt with in a professional manner and that any messages taken for colleagues are passed to the relevant staff member in full and with accurate detail.

• A minimum 12 months of experience working within a busy office environment
• Experience of working within a Recruitment or Personnel environment
• Graduate or other comparable level of qualification
• Fast and accurate typing skills, able to produce high quality written reports/documentation and records with an excellent command of English spelling, punctuation and grammar (Grade C and above at GCSE)
• An excellent knowledge of Microsoft Office, in particular Microsoft Word, Excel and Outlook
• A high standard and understanding of written and spoken English including letter writing experience
• Ability to communicate effectively in a professional manner in person, writing and by telephone
• Ability to organise and prioritise a busy workload
• Ability to use your initiative, problem solve and be adaptable
• Efficient and accurate co-ordination skills
• A discreet and confidential approach to sensitive personal details
• Ability to work under pressure and to tight deadlines
• Ability to consult with colleagues and to work as part of a team
• A hard working and resourceful approach to work
• Ability to work flexibly according to the needs of the organisation and the Recruitment Department
• Willingness to attend travel to attend meetings and provide support to regional office

• A one-off bonus of £100 upon successful completion of the 4-month probationary period.
• Competitive pay and a pension with company contribution and 25 days annual leave plus 8 statutory bank holidays
• Company paid enhanced DBS for all staff
• Free employee support programme
• All our staff are supported 24/7 by our out-of-hours teams
• Support to complete the nationally recognised Care Certificate and Social Care Diploma